Our Terms and Conditions

Last updated: [20-01-2026]

Welcome to Petforest. By accessing or using our website https://petforest.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

General

These Terms & Conditions govern your use of our website and the purchase of products from Petforest. By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page periodically for changes.

Products & Services

We make every effort to display product details, images, and pricing as accurately as possible. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

  • Modify or discontinue any product without prior notice

  • Limit the sale of our products to any person, region, or jurisdiction

  • Refuse service to anyone for any reason at any time

Pricing & Payments

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We accept:

  • Prepaid payments (UPI, cards, wallets, or net banking)

  • Cash on Delivery (COD) on eligible orders and locations

We reserve the right to cancel any order if we suspect fraudulent activity or incorrect pricing due to technical errors.

Order Confirmation & Cancellation

Once your order is placed, you will receive an order confirmation via SMS or email.

Orders can only be canceled if they have not yet been shipped. Once dispatched, cancellation requests will not be accepted.

Shipping & Delivery

Shipping and delivery timelines are estimates and may vary based on location, courier service, and external factors.

Petforest is not responsible for delays caused by:

  • Courier partner issues

  • Natural events

  • Incorrect or incomplete delivery information provided by the customer

For more details, please refer to our Shipping Policy page.

Returns & Refunds

All returns and refunds are subject to our Return & Refund Policy. By placing an order, you agree to the terms stated in that policy.

User Responsibilities

By using this website, you agree:

  • Not to use our services for any illegal or unauthorized purpose

  • Not to violate any local, state, or national laws

  • Not to attempt to harm, hack, or disrupt the website or its services

Any misuse may result in termination of access to our website.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Petforest and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, or use any content without our prior written permission.

Limitation of Liability

Petforest shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability, in any case, shall not exceed the amount paid by you for the product.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi, India.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Website: https://petforest.in
Email: []
Business Hours: Monday to Saturday, 10 AM – 6 PM